Privacy Policy

Effective Date: August 1st, 2025

At Two Palms, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, make a purchase, or interact with us online.

1. Information We Collect

When you place an order or use our website, we may collect:

• Contact details (name, email address, shipping address)

• Order information (items purchased, order value)

• Payment details (processed securely via Stripe or PayPal — we do not store your credit card information)

• Technical data (IP address, browser type, device info)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your order or inquiries

• Send occasional updates, promotions, or product info (if you’ve opted in)

• Improve our website and customer experience

3. Sharing Your Information

We never sell your personal data.

We only share it with trusted partners when necessary to complete your order:

• Payment processors (Stripe)

• Fulfillment partner (Gooten, who prints and ships your order)

• Email service provider (for order updates or newsletters)

All third parties we work with are required to maintain the security and confidentiality of your data.

4. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data

• Withdraw consent to marketing communications

• Lodge a complaint with your local data protection authority

To exercise these rights, please email us at [your email address].

5. Cookies & Tracking

We use cookies and similar tracking tools to improve site functionality, remember your preferences, and analyze website traffic. You can modify your browser settings to disable cookies, but this may affect your shopping experience.

6. Data Retention

We retain your order information for our records unless and until you ask us to delete it.

7. Security

We take reasonable steps to protect your personal information using secure technologies and practices. However, no online transmission is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please use the contact form below: